Privacy Policy

Who we are

This website is operated by Agropak Private Limited, a company incorporated in India with its principal place of business in Bengaluru, Karnataka. We manufacture bio-composite cosmetic packaging from coconut shell and bamboo fiber and supply it to cosmetic and personal care brands.

References to "Agropak", "we", "us", or "our" in this policy refer to Agropak Private Limited. This policy applies to information collected through the website at agropak.in and all pages under that domain.

What information we collect

We collect information only when you actively submit it to us. We do not collect information passively beyond what is described below.

Through contact and inquiry forms: When you use the contact form, sample request form, or any inquiry form on this website, we collect the information you enter: your name, email address, company or brand name, phone number (if provided), and the content of your message. These fields are labeled clearly on each form.

Through gated document downloads: When you request access to a downloadable document (such as a technical data sheet or test summary), we collect your name, email address, and company name before providing the download link.

Technical data from your browser: When you visit the website, standard web server logs may record your IP address, browser type, and the pages you access. This information is used for server security and basic operational monitoring. We do not use it to identify individual visitors or build behavioral profiles.

How we use the information

We use the information you submit only for the purpose for which it was submitted:

• To respond to your inquiry, question, or message
• To process and dispatch an evaluation sample you have requested
• To send you the document you requested via a gated download
• To follow up on a commercial or technical discussion you initiated

We do not use submitted information to send unsolicited marketing emails. We do not sell, rent, or share your personal information with third parties for their marketing purposes. We do not use your data to build advertising profiles or target you with advertising on other platforms.

If you contact us about a specific topic and we need to follow up, we may contact you at the email address you provided. You can ask us to stop at any time by emailing [email protected].

Third-party services

This website uses a small number of third-party services. Their involvement with your data is limited and described below.

Web3Forms (web3forms.com): Form submissions on this website are processed through Web3Forms, a third-party form handling service. When you submit a form, the data you enter is transmitted to Web3Forms, which forwards it to our email inbox and does not retain it beyond what is necessary for delivery. Web3Forms is governed by its own privacy policy available at web3forms.com. No financial or sensitive personal data is transmitted through these forms.

Google Fonts (fonts.googleapis.com): This website loads typefaces from Google Fonts. When your browser requests a font file, Google's servers receive your IP address and browser information as part of the standard HTTP request. Agropak does not control this data transfer. Google's data handling for Fonts is described in Google's privacy policy.

No other third-party analytics, advertising, or tracking services are currently active on this website. The Google Analytics placeholder present in some page code is disabled and not collecting data.

Cookies

This website does not use tracking cookies, advertising cookies, or third-party profiling cookies. We do not use cookies to identify returning visitors or track behavior across sessions.

Your browser may store session-level cookies as a normal function of web browsing (for example, to remember form state). These are not set by Agropak and contain no personal information identifiable to us.

How long we keep your information

We retain information you submit through forms for as long as is reasonably necessary for the business purpose for which it was submitted — typically the duration of the commercial conversation it initiated, plus a reasonable period for follow-up.

If no commercial relationship develops, we do not retain your contact information indefinitely. You can request deletion of your information at any time by writing to [email protected].

Your rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information where we have no continuing legal or legitimate business reason to retain it.

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing and the right to data portability. We handle limited personal data in this context — specifically, email and contact information submitted by individuals at EU-based cosmetic brands — and we process it only on the basis of legitimate interest in responding to a business inquiry you have initiated.

To exercise any of these rights, email [email protected] with the subject line "Data request". We will respond within 30 days.

Security

Form data submitted through this website is transmitted over HTTPS (TLS encryption). We do not collect or store payment card information — evaluation samples are invoiced separately, and no payment processing occurs on this website.

Access to submitted contact information is restricted to Agropak staff who need it to respond to your inquiry. We do not operate public databases of customer information.

Governing law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder. Any disputes arising from or in connection with this policy will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

We may update this policy from time to time. The effective date at the top of this page reflects when the policy was last revised. Continued use of the website after an update constitutes acceptance of the revised policy.

Contact

For any questions about this Privacy Policy, to request access to your data, or to request deletion of your information:

• Email: [email protected]
• Postal address: Agropak Private Limited, Bengaluru, Karnataka, India